Turbine repair reporting system will cut costs and boost client satisfaction thanks to grant

10th May 2017

A company specialising in wind turbine rotor blade access and repair has won a £50,000 grant to develop a sophisticated new reporting system designed to provide clients with real-time data.

Altitec, an independently operated rope access, blade inspection and repair business has a team of up to 50 expert technicians who service onshore and offshore wind farms all over the world.

With funding from the Supply Chain Innovation for Offshore Renewable Energy (SCORE) programme, the company is expanding its portfolio by introducing an asset management system, which uses an online database to measure the work of technicians as it happens, along with storing client specific responses.

SCORE helps companies across the UK to explore new innovations that solve problems and drive efficiency in offshore renewables, bringing benefit to eastern England.

The £6m scheme is part-funded by the European Regional Development Fund (ERDF and is led by the Nwes enterprise agency, through delivery partnership with ORE Catapult and energy sector consultants Nautilus Associates.

SCORE project manager Rob Bush said: “This is a brilliant example of how the SCORE grant can support a business. Altitec’s technicians are leading the pack globally so anything to enhance the company’s work is beneficial. Through the reporting system wind farm operators will be able to access data on the move, this is not only an innovative idea that Altitech has developed, but it is one which will deliver a cost-saving to operators, which as these assets move out of their warranty will become increasingly important.”

The managing director of Altitec has cultivated a relationship with Lowestoft’s OrbisEnergy, with plans to open a satellite office space inside the building.
Altitec currently occupies offices in London, Berlin, Dublin, Tallinn and Cape Town.

Tom Dyffort said: “Lowestoft is an important port location for offshore services and the wider industry, so it is extremely interesting for us to set down some roots on the east coast and engage in all kinds of services.

“We plan to open an office, which is currently unoccupied and have a business address in the area, with the aim to install a representative there at a later stage. It is important for company preservation and also for business development.

“We are extremely grateful to SCORE for the grant, we have met some great people during this process. We are working on the reporting system at the moment and we hope to have it in place by early next year.

“It will optimise the work flow and speed up the process considerably both internally and externally as it will give our clients satisfaction with intricate reports detailing the repairs being undertaken and the response time.

“There are a growing number of projects requiring long-term operational services so the new system will prove extremely cost-effective. Our main aim is to inspect and repair efficiently and swiftly so our clients do not experience any further downtime than is absolutely required.”

Mr Dyffort set up Altitec 15 years ago and has steadily built up its global profile, making it a leading specialist in advanced rope access methods.

The businessman has also opened a training academy, an industry certified programme to grow the team of highly skilled blade technicians.

Mr Dyffort said: “We have also been working on joint ventures in South Africa and Australia. There are emerging markets in South America and we have pending projects in these areas.”

Since 2010 Altitec has inspected more than 3,000 blades and 1000 turbines across the world.

• To find out more about SCORE grants and eligibility visit http://www.orbisenergy.co.uk/funding-grants/score-grant-funding/
• @SCOREgrants

Photo caption: (picture credit Altitec)
An Altitec technician working at Scroby Sands.

Media contacts (not for publication):
Issued on behalf of SCORE by TMS Media
For more information contact SCORE project manager Rob Bush on 01502 509388, robert.bush@nwes.org.uk
Or Louisa Lay at TMS Media, 01493 662929, louisa@tms-media.co.uk

Notes to Editors
The SCORE – Supply Chain innovation for Offshore Renewable Energy – programme is delivered by enterprise experts Nwes at OrbisEnergy in partnership with energy industry experts Nautilus Associates and the Offshore Renewable Energy Catapult.

SCORE is part-funded by the European Regional Development Fund (ERDF) and is open to companies with fewer than 250 employees and an annual turnover of less than 50 million euros. Grants are available for up to 30% of eligible costs or £50,000, whichever is the lower, with a minimum grant of £2,500. Start-up and established companies in the four counties can apply.

The funding is designed to help companies in a wide range of areas, including research and development, collaboration with universities and research bodies, securing patents, acquiring specialist equipment or services and investigating the commercial viability of processes and technologies.

Applications are welcome from companies nationwide providing they can prove economic benefits to the East of England.

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